1. 对所管辖区域的客房和公共区域负责 To the jurisdictions responsible for guest rooms and public areas .
2. 负责钥匙的严格控制 Responsible for the strict control of the key.
3. 对客房和公共区域进行常规检查 Regular check of the guest rooms and public areas.
4. 迅速向工程部汇报维护活动 Promptly reporting to the Engineering Department of maintenance activities.
5. 确保依照失物招领程序办事 Ensure that acted in accordance with the lost and found program.
6. 坚持酒店安全制度、紧急情况按照酒店要求进行操作 Adhere to the security system, the emergency situations in accordance with the hotel requires the hotel operations.
7. 积极跟进VIP和长住客人迎接,入住及退房等相关服务 Actively follow up the VIP and long stay guests to meet, such as check in and check - related services.
8. 监督夜床服务 Supervision and evening turndown service.
9. 带动员工关注所有客人的需求 Driving employee demand for all guests.
1.使用客房部机器及设备的能力 Ability to use machines and equipment of rooms
2.普通话流利 Mandarin-speaking
3.基本的英语口语及书写能力 Basic spoken and written English skills
4.基本电脑操作技巧 Basic computer skills
5.懂得培训需求分析，实施培训计划汇Understand the training needs analysis, implementation of training plans
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